Transit times, shipping charges etc. 

 

Orders are printed in the order they are received and usually ship within 1-5 business days from the time the order is placed. Specialty and custom made items may take longer. Shoes can take up to 3 weeks for delivery. All of our items are shipped with a tracking number including small items such as stickers and stationary. We are a small company and your patience is greatly appreciated! 

 

Exchanges and Returns.

We are happy to exchange any item you aren't happy with! At this time we ask all returns and exchanges be sent back to us at:

Ka-tet19
14381 Titus Street Westminster. CA 92683

Please include your request for a replacement or refund via email at

info@ka-tet19.net.

We will take care of it right away! Depending on the issue, we may or may not request the item to be returned at our discretion.

 

 

SATISFACTION IS ALWAYS GUARANTEED.

Let us know if you need to try a different size or cut! We are very flexible when it comes to making the best. You may leave notes on ANY order and we will try and make it happen.